ck66y Privacy Policy
How we collect, use, and safeguard your personal information on our platform serving players across Bangladesh.
Introduction
ck66y ("we", "us", or "our") is committed to protecting the privacy and personal data of every user who registers, browses, or places bets on our platform. This Privacy Policy explains in plain terms what information we collect, why we collect it, how we use it, and the rights you hold over your own data.
By accessing or using the ck66y website and its associated services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein. If you do not agree, you should discontinue use of our services immediately.
This policy is intended for users in Bangladesh and reflects our commitment to maintaining a safe, transparent, and fair gaming environment. We operate our platform with international data-security standards and use SSL encryption to protect all data in transit.
SSL Encryption
All data transmitted to and from ck66y is protected by 256-bit SSL encryption.
No Data Selling
We never sell, rent, or trade your personal information to third-party marketers.
No Spam
We do not send unsolicited commercial messages. All communications are consent-based.
Your Data Rights
You can request access, correction, or deletion of your personal data at any time.
Cookie Control
We use essential and analytics cookies. You can manage cookie preferences through your browser settings.
Direct Contact
Any privacy concerns can be directed to our support team at [email protected].
Information We Collect
When you register for and use ck66y, we collect the following categories of personal information to provide you with a complete, secure, and personalised service:
- Identity information: full name, date of birth, gender, and a copy of a government-issued identification document (e.g. National Identity Card) required for KYC verification.
- Contact information: email address, mobile phone number, and residential address (city and district, e.g. Dhaka, Chittagong, Sylhet, Rajshahi, Khulna).
- Financial information: mobile money account references (bKash, Nagad, Rocket, Upay), transaction history, deposit amounts, and withdrawal records. We do not store full card numbers.
- Technical information: IP address, browser type and version, device type, operating system, time zone (Bangladesh Standard Time, UTC+6), and referring URL.
- Usage information: pages visited, games played (e.g. cricket betting, slots, live casino, crash games), session duration, betting patterns, and click events on the platform.
We collect information through account registration forms, identity verification (KYC) uploads, payment transactions, browser cookies and local storage, and your ongoing activity on the platform. We only collect data that is necessary, proportionate, and relevant to our services.
How We Use Your Information
The personal data we collect serves specific, legitimate purposes. The table below summarises how each category of data is used:
| Data Category | Purpose |
|---|---|
| Identity & Contact | Account creation, KYC verification, age confirmation (21+ only), customer support, and fraud prevention. |
| Financial Data | Processing deposits and withdrawals, reconciling transactions, detecting suspicious activity, and compliance reporting. |
| Technical Data | Platform security, device trust, session management, and detection of bot or automated abuse. |
| Usage Data | Improving platform performance, personalising game recommendations, understanding player behaviour, and A/B testing new features. |
We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. We do not use your data to build profiles for third-party advertising networks.
Cookies and Tracking Technologies
ck66y uses cookies and similar tracking technologies to keep the platform functional, secure, and user-friendly. Cookies are small text files stored on your device that help us recognise you between sessions.
We use the following categories of cookies:
- Essential cookies: required for the platform to function. They maintain your login session, ensure security tokens are valid, and remember your language preference. These cannot be disabled.
- Analytics cookies: help us understand how players use the platform, which games are popular, and where navigation can be improved. Data collected is aggregated and anonymised.
- Preference cookies: store your settings such as selected language, game filters, and notification opt-ins so you do not need to reconfigure them on every visit.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling cookies may affect certain functionality on the platform. We do not use third-party advertising cookies or cross-site tracking cookies.
Data Sharing and Third Parties
ck66y does not sell, rent, or trade your personal information to any third party for commercial purposes. We only share data in the limited circumstances described below:
- Payment processors: we share the minimum necessary financial data with local payment service providers (bKash, Nagad, Rocket, Upay) to process your deposits and withdrawals securely. These providers are bound by their own privacy obligations and do not use your data for any other purpose.
- Game providers: aggregated, anonymised usage data (not personally identifiable) may be shared with game studios such as Pragmatic Play, Evolution Gaming, and Spribe to fulfil licensing and fair-play audit requirements.
- Legal and regulatory authorities: where required by applicable law, court order, or regulatory directive, we may disclose your data to relevant government authorities in Bangladesh. We will notify you of any such request unless prohibited by law from doing so.
- Fraud prevention partners: anonymised device and behaviour signals may be shared with anti-fraud service providers to protect the platform and its users from abuse, money laundering, and identity theft.
All third parties with whom we share data are contractually required to maintain appropriate security standards and to use the data only for the purposes for which it was disclosed. We do not permit any third party to use your data for their own marketing purposes.
Data Security
We take data security seriously and implement a layered set of technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
Our security measures include: 256-bit SSL/TLS encryption for all data in transit; encrypted storage of sensitive data at rest; access control policies ensuring only authorised personnel can view account data; regular security audits and vulnerability assessments; and two-factor authentication (2FA) availability for player accounts.
While we employ industry-standard safeguards, no method of electronic transmission or storage is 100% secure. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify affected users promptly and take immediate remedial action.
Payment Information and Financial Data
When you make a deposit or request a withdrawal on ck66y, your transaction is handled through trusted local payment gateways including bKash, Nagad, Rocket, and Upay. We record transaction references, amounts in Bangladeshi Taka (৳), timestamps, and account references to maintain an accurate ledger and to comply with financial monitoring obligations.
We do not store full debit or credit card numbers, CVV codes, or bank PINs. All payment credential handling is delegated to our certified payment partners. If you believe any fraudulent transaction has taken place on your account, contact our support team immediately at [email protected].
Your Data Rights
As a user of ck66y, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected] with your registered account details:
- Right of Access — You may request a copy of all personal data we hold about you, delivered in a commonly readable format within a reasonable timeframe.
- Right to Rectification — If any personal data we hold is inaccurate or incomplete, you have the right to request that it be corrected or updated.
- Right to Erasure — You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations (see Data Retention section).
- Right to Object — You have the right to object to us processing your data for direct marketing or profiling purposes. Upon receipt of a valid objection, we will cease such processing immediately.
- Right to Data Portability — Where technically feasible, you may request that your personal data be provided to you or to another service in a structured, commonly used machine-readable format.
We aim to respond to all data rights requests within 30 days. In complex cases, we may extend this to 60 days and will notify you if an extension is needed. We do not charge a fee for reasonable requests.
Data Retention
We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. As a general rule, active account data is retained for the duration of your account relationship with ck66y plus a period of up to 5 years after account closure to meet financial compliance obligations.
Identity verification (KYC) documents are retained for the minimum period required by applicable financial regulations. Server logs and technical data are typically purged after 12 months. Marketing preference data is deleted promptly upon withdrawal of consent. Once the retention period expires, data is securely deleted or irreversibly anonymised.
Age Restriction and Child Safety
ck66y is strictly an adults-only platform. You must be 21 years of age or older to register, place bets, or access any real-money gaming features. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory part of our KYC process, and accounts found to belong to underage users will be suspended immediately and any funds held in those accounts returned in accordance with our Terms & Conditions.
If you believe a minor has accessed our platform or provided personal data to us, please notify us immediately at [email protected] so that we can take appropriate action, including deletion of any data and account suspension.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other operational factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where practicable, notify registered users by email or via an in-platform notification.
Your continued use of the ck66y platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we protect your information. If you have questions about any changes, contact us at [email protected].
Privacy Questions or Concerns?
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, our support team is available to help. Reach us at:
[email protected]Ready to Play at ck66y?
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